How to Fix New iPhone Stuck on Install Now in iOS 18 [2024]

Q: "Hi just setting up my new iPhone 14 pro. I said yes to the upgrade and it's now stuck spinning on the Install Now stage for over an hour and a half… how do I get past this stage. I am connected to power." - From Apple Community

There is a large quantity of people in Apple Community claiming iOS software installation issue when set up a new iPhone or transfer data from old iPhone to the new one. Especially after Apple released the highly-anticipated iOS 18 and iPhone 16, you perhaps buy a new iPhone and would like to enjoy particular features, only to find new iPhone stuck on Install Now. This problem is definitely annoying as you're incapable of doing anything because of the stuck issue. However, it's not as tricky or difficult to deal with as it might seem. Based on the real tests and feedback from Apple users, here are 7 ways for you to reach.

new iphone stuck on install now

Part 1. Why Is My New iPhone Stuck on Install Now?

Even if Apple provides the best iOS system with fewer bug ad problem, it is still common to experience stuck issues and some crashes for iPhone users. Generally, iPhone stuck on Install Now screen could be caused by different factors such as Internet connection, lack of storage, or low power.

  • 1. Internet Connection
  • The major cause of this error may be the Internet connection. On account of the large volume of iOS system, iPhone needs a smooth network environment to complete the whole process. Hence, if your Internet connection is not good enough, the installation will be interrupted and stuck.
  • 2. Inadequate Storage
  • Lack of adequate storage possibly attributes to the installation issue. If you have transferred plentiful data files to your new device, the storage may be run out. Consequently, there is insufficient memory to prepare for installing iOS software update.
  • 3. Low Power
  • Installation problem may result from drained battery. Sometimes, we ignore the possibility that the power has been used up on your new iPhone. But it has commonly existed in most such cases. When your battery is below 50%, the installation may be stopped by your device.
  • 4. Software Glitches
  • There may be temporary software errors or minor glitches on your iPhone that prevent your device from passing the "Install Now" screen.

Part 2. Advanced Way to Fix New iPhone Stuck on Install Now

If your new iPhone software update stuck on Install Now, you can resort to a professional iOS system repair tool - Joyoshare UltFix. With dual repair modes, it's effective to resolve 150+ iOS system issues. The whole repair process can safely fix iOS system problems with zero data loss, such as iPhone frozen during update, iPhone stuck on preparing update, unable to install update, etc. Anyone who does not want to be tied to the mandatory iOS version can also use this tool to upgrade to a newer version or downgrade to a previous version.

Main Features of Joyoshare UltFix
joyoshare ultfix
  • User-friendly and intuitive interface for novices
  • Securely fix system issues with the highest success rate and no risk of data loss
  • Upgrade iOS and downgrade to unsigned iOS
  • Factory reset iPhone without passcode or iTunes
  • Enter or exit recovery mode completely for free

Step 1 Launch Joyoshare UltFix and Connect iPhone

After downloading and installing Joyoshare UltFix on the official site, run the program and get your new iPhone plugged into computer. When it recognizes the device, click the "iOS System Recovery" button and then click "Start" button to enter into the next step.

plug iphone into computer

Step 2 Select "Standard Repair" Mode

In most cases, Standard mode can fix most common system issues, for example, iPhone stuck on factory reset, without causing data loss. Hence, just hit on the "Standard Repair" and proceed to the next step. However, if the device fails to recognize your iPhone in this process, you can follow the interface guide and choose the recovery mode or DFU mode alternatively.

enter standard repair interface

Step 3 Download and Verify the Firmware

In this step, you need to check your device information. As long as your iPhone model can be compatible with the latest iOS version, you can see "Download" button set for the available new iOS software. Simply click it to download and verify this firmware package.

download and verify the correspoding firmware package

Step 4 Fix iPhone Stuck on Install Now Screen

Click on the "Start Standard Repair" button on the interface. After Joyoshare UltFix completes the repair, it will show "Finish" button. Don't disconnect the device until it is restarted. By default, your iPhone will be updated to the latest version. So, you don't have to make iOS software installation again. If not, manually do it for your iPhone on your own.

fix iphone stuck on install now screen

Part 3. Troubleshooting for New iPhone Stuck on Install Now Screen

To assist you in solving this issue, I list some alternative troubleshooting steps that can be helpful. Unless your new iPhone have any hardware problem, the subsequent methods will likely make your iPhone run properly.

Solution 1. Check Internet Connection

A stable and strong Internet connection is essential for the downloading and installation of software updates. If your iPhone gets stuck on Install Now with a spinning wheel, it is important to switch to a different network. If necessary, reset network settings on your iOS device to reconnect or reconfigure a network.

Solution 2. Charge iPhone

In order to successfully install an iOS software update, it is crucial that your iPhone has sufficient battery power. To prevent being stuck on the "Install Now" screen, it is advised to ensure that your device is charged to at least 50% or connected to a power source during the software update installation process.

charge iphone

Solution 3. Free Up Storage Space

A smooth software update installation requires sufficient storage space. If the installation progress is stagnant, you should check for the storage space on your iPhone or further make more room.

check storage space
  • Step 1. Open Settings and tap General option.
  • Step 2. Head to iPhone Storage to see how much storage space is occupied.
  • Step 3. Offload unused apps or delete unnecessary data to free up storage space.

Solution 4. Manual Set-up iPhone

According to what reported by users in Apple Community, the iOS software installation process always gets stuck when you initiate a data transfer between two iPhones. After our check, nearly all users suggest manual set-up. Here you can learn the complete steps.

reset your iphone
  • Step 1: Start from scratch and manual set-up your iPhone as a new one without copying and syncing any data and settings.
  • Step 2: Open Settings on your new iPhone and then go to GeneralSoftware Update to download and install the latest iOS software.
  • Step 3: Tap Settings, scroll down and choose General option. Then click on the Transfer or Reset iPhone button. Simply tap on Erase All Content and Settings to factory reset your new iPhone.
  • Step 4: When it reboots, set up your new iPhone again and transfer from your old phone to restore a backup.

Solution 5. Force Restart iPhone

This method is known by almost all users as it is usually used to resolve any iPhone stuck or freezing issues, like iOS software update stuck on Install Now. It can clear up numerous temporary files and operations to free up excess memory for software upgrade. It is applicable to fix new iPhone stuck error as well.

force restart iphone
  • For iPhone 8 and later: Press and quickly release the Volume Up button. Likewise, press and release the Volume Down button swiftly. Hold the Side button and release it when it restarts successfully.
  • For iPhone 7/7 Plus: Keep pressing and holding the Volume Down button and Sleep/Wake button simultaneously.
  • For iPhone 6 or iPhone SE (1st generation): Hold the Sleep/Wake button and the Home button at the same time. After seeing the Apple logo appears on the screen, release both buttons.

Solution 6. Restore iPhone with iTunes (The Risk of Data Loss)

What's more, restoring your iPhone to factory settings with iTunes is a good choice when the above methods can't take effect. Although it will erase all data and settings stored on your new iPhone, you can recover your data through backup files.

restore iphone with itunes
  • Step 1: Launch the latest version of iTunes and connect your iPhone to computer.
  • Step 2: Tap on the device icon, and choose the Summary option. If you don't want to lose any data, click on the "Back Up Now" option at first.
  • Step 3: Hit on the "Restore iPhone…" option and wait for minutes to complete the whole process.
  • Step 4: Click the "Restore Backup" button and then your data will be recovered.

Part 4. FAQs about New iPhone Stuck on Install Now

Q1. Why is my new iPhone taking forever to install the update?

A: You need a stable Internet connection to install the update. If downloading the update takes more time than you think, check whether your device is connected to a strong Internet. Besides, the size of the update to occupy can affect the installation process. To accelerate the speed of installation, it is better to avoid downloading other content.

Q2. How long does it take for the new iPhone update to install?

A: Supposing you have a strong Internet connection, it may take around 30 minutes for the new iPhone update to install. If it takes much longer than the average time, your iPhone might get stuck. You could resort to the methods in this post to fix the problem.

Q3. Should I update to iOS 18?

A: If you are interested in experiencing the new features, it is advisable to update to iOS 18. However, if you prioritize stability and prefer a smooth user experience, it is recommended to wait before making the iOS update as there may be potential issues in the early stages.

Q4. How to upgrade iOS 18?

A: First ensure that your iOS device is compatible with iOS 18. Then, you can head to Settings → General → Software Update to check for any available update. Simply tap Download and Install option to install it.

Q5. How to skip the new iPhone software update?

A: If your new iPhone is stuck on Install Now, you can skip the software update and install it later. You need to press the Volume Down button and Side button (or Power button) and drag the power-off slider to shut down your device. Then reboot it with the same button. When you enter the Software Update screen again, just skip it without tapping Install Now.

Part 5. Conclusion

With the most comprehensive solutions to new iPhone stuck on Install Now, you can try out all the methods on your own. Examine your Internet connection and make sure that the battery is above 50% firstly. Then do manual set-up for your iPhone, which comes with high success rate actually. Nevertheless, if you have any difficulty solving the problem independently, you can resort to Joyoshare UltFix. But if the software can't work either, you may need to return your new iPhone to the place where you buy it or seek help of Apple Support center.

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